House Calls Celebrates One Year Anniversary!  See Telehealth Articles section for more information.

For help with managing chronic diseases, connect
with House Calls, The Telehealth Solution!

The House Calls program puts the LATEST monitoring technology in the patient's home and provides patients with nursing consultation and outstanding personalized care, education and disease management.

When a patient is admitted into the House Calls program, a small modem is placed in the patient's home and connected to a glucometer, blood pressure cuff, scale or other monitoring device ordered by their physician. Each day, the user obtains their values, pushes one button and all their readings are sent to a telehealth nurse and triage team via a simple 800 toll free phone line.

Once the information is sent, the Telehealth team is alerted to any readings outside the range that has been ordered by their doctor. Results which are out of predetermined parameters are addressed promptly with patients and physicians and patient education is initiated to assist patients in maintaining their values within acceptable ranges. In some situations, doctors may need to adjust medications or order additional ones. And, the House Calls team doesn't just pay attention to abnormal results. Positive reinforcement is the key to program success and patients enrolled in the program get frequent phone calls and letters praising them for their efforts to effectively manage their disease!

Chronic diseases like diabetes require a lot of support to manage effectively and the New York City Health and Hospitals Corporation is committed to providing the necessary support to patient's and their communities to help them become as healthy as we know they want to be!

For more detailed information on the program, please click here to view our slide show presentation.

Click here to access the House Calls brochure in English

Click here to access the House Calls brochure in Spanish